1. Information Collected About You
When you visit this Website, you provide us two types of information: Personal Data you knowingly and voluntarily choose to disclose that is collected by us and Website use information collected by us as you interact with the Website.
1.1 Information you provide to J1 Ireland
When you register with us, you or your apartment community, will provide us with your name, email address, telephone number, date of birth, and other information which can identify you as a specific individual (“Personal Data”). We collect Personal Data when you:
(a) Register with our Website or through your apartment community;
(b) Purchase a product or service; and/or
(c) Contact us.
1.2 Information we collect from all Users
Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, web pages visited, location, your mobile carrier, your computer or mobile device type, search terms and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications.
2. Why we collect information from you
J1 Ireland uses information we collect through the Services to:
(a) Respond to your questions or requests for additional information;
(b) Provide you with quotes that you have specifically requested or communications you have indicated you wish to receive;
(c) Provide and improve our Services to you;
(d) Manage our customer relationship with you and to provide you with customer support;
(e) Process payments to us;
(f) Research and analyze your use of or interest in our Services and those products and services offered by others;
(g) Help you find the most relevant information for your situation by customizing our Services to optimize your experience;
(h) Analyze the effectiveness of our Services;
(i) Communicate with you via email, telephone, mobile, text (SMS), postal services, social media and websites and update you with J1 Ireland-related news and information or to tell you about products or services that may be of interest to you, if you allow us to do so;
(j) Verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes;
(k) Perform the functions described to you at the time of collection.
The Services are not directed to children under 13, and we do not knowingly collect or store any Personal Data about persons under the age of 13. If we learn that we have collected Personal Data of a child under 13, we will take steps to delete such information from our files as soon as practicable.
4. Security of Personal Data
We take commercially reasonable steps to protect against the loss, misuse, or unauthorized alteration of Personal Data collected through the Website. We recognize the importance of security for all Personal Data collected through the Website and other means. We exercise care in providing secure transmission of your information from your web browser to our servers. Once we receive Personal Data, we take the necessary steps to protect its security on our systems. In the event we request or transmit sensitive information, we use industry standard 128-bit secure-socket-layer (“SSL”) encryption. We strictly limit access to Personal Data to those employees who need access in order to carry out their job responsibilities. All employees are prohibited from “browsing” through our files and databases.
We treat data as an asset that must be protected and use the necessary tools such as encryption, passwords, and physical security to protect your information against unauthorized access and disclosure in accordance with the DPA and other applicable legislation. However, third-parties may unlawfully intercept or access transmission or private communications, and other users may abuse or misuse your information that they collect. Therefore, although we make every commercially reasonable attempt to protect your Personal Data and privacy, we do not promise or guarantee that your Personal Data will not be subject to a breach of security or otherwise obtained. In the event of breach of security in which we determine through reasonable investigation that your Personal Data was or is reasonably believed to have been unlawfully obtained or used, we shall notify you in accordance with the DPA and other applicable legislation.
When you visit the Website, we may store some information on your computer. This information will be in the form of a “cookie” or similar file and can help us maintain and improve the Website in many ways. A “cookie” is a small amount of data that is transferred to your web browser by a web server and can only be read by the server that gave it to you. It functions as your identification card, recording such things as Internet address, passwords, and preferences. It cannot be executed as code or deliver viruses. This is all done without us knowing your name or other Personal Data. When you visit the Website you are anonymous, unless you chose to identify yourself to us. With most web browsers, you can erase “cookies” from your computer hard drive, block all “cookies”, or receive a warning before a “cookie” is stored. Please refer to the “Help” portion of the browser toolbar to learn more about these functions. The Website will operate properly only if the “cookie” feature of your browser is configured to allow this site to create cookies.
We use “session” cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services. We use “persistent” cookies to recognise you each time you return to our Services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent after you register.
6. Control and Access to Personal Data
7. Onward Transfer
We may disclose information you provide to us to third-parties in order to complete a transaction that you have requested including, but not limited to, the processing of credit or debit card payments. Finally, please note that we may disclose Personal Data when required by law or in the good faith belief that such action is necessary to comply with the law or legal process. This includes:
(a) If it is necessary for us to respond to subpoenas, court order, or legal process, or to exercise our rights to defend against legal claims.
(b) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, violations of our agreements with you, or as otherwise required by law.
(d) Service providers under contract who assist with the services provided by us.
8. Information Retention
We reserve the right to retain Personal Data collected through the Website, or other means, for the length of our business relationship with you. In some cases, however, we may retain the information for a longer period if required to do so by law.
9. Opt Out Policy
The information we collect is not shared, rented, or sold, to non-affiliated third-parties for their marketing or promotional use. Therefore, there is no need to “opt out” from the sharing of your information. However, we may disclose Personal Data to non-affiliated third-parties with whom we contract to perform certain functions or services on our behalf. If we disclose Personal Data to others that perform business services for us, they are required to take appropriate steps to protect this information. And, they may use the information only for the purposes of performing those business services.
10. Use of Links
J1 Ireland, Academy House, Goff Street, Roscommon.
Tel: 090 6627577